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Customer service general product form
Customer service general product form
Please fill out the attached form so we can deal with your problem more effectively. Boxes outlined in red are required fields for form to be submitted.
Owner's name:
*
Address:
Please include your mailing address
Home Phone:
Mobile Phone:
Product description:
*
Email:
*
Best time to contact me
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Quantity purchased:
Did you purchase one or more than one. How many square feet/metres did you purchase?
Product size (one piece):
Please list product dimensions Height x Width x Depth in mm.
Product model number and colour:
*
Where was the product purchased?:
*
What is the store name and town that the product where the product was purchased.
Date you purchased product::
*
What steps taken to resolve the problem to date?:
Please list any steps that have been taken to fix the problem so far.
Has anyone from the store visited the site?:
yes
no
Contact name at store:
Contractor's name:
If a contractor was used to install the product. Please include their name.
Describe the problem:
Do you have your receipt?:
yes
no
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