25 Year Warranty Thank you for choosing Quality Craft bamboo flooring. Quality Craft offers a twenty-five year (25) warranty on bamboo flooring. Under the terms of this warranty, Quality Craft agrees to, at its discretion, either replace or repair manufacturing defects of any product covered by warranty and subject to the following conditions and exclusions. Structural Defects Bamboo floors are manufactured from natural material, which is obviously not perfect. The warranty covers any manufacturing defects and classification errors, as well as defects in stain and aluminum-oxide finish application. The accepted industry standard of a 5% margin of imperfection shall not be considered a structural defect under the terms of this warranty. Wear The UV aluminum oxide based finish has a twenty-five year (25) limited warranty, from date of purchase, against flaking, peeling and wearing through for as long as the original purchaser owns the house. Warranty Conditions This warranty applies only to prefinished bamboo flooring that has been installed and used strictly and exclusively for residential purposes, not for commercial or industrial use. In addition, the flooring must be installed in compliance with the installation and maintenance guide. Installation must be done by a specialist recommended by an authorized dealer for the warranty to be in effect.Flooring Installation The installer, before installation, must inspect boards. Any board nailed in place (installed) shall be considered as accepted by the installer and/or the buyer, and as such, cannot be deemed defective in manufacture, classification or finish, under this warranty. If unhappy with wood grade or product quality, halt installation and contact your distributor or retailer immediately. Boards having an apparent defect should be set aside and will be considered a part of the 5% accepted by the industry. Also, boards should, before installation, be exposed to the room's temperature and humidity (35 and 50%) for 72 hours.