Quality Craft Opens U.S. Support Center
New Chicagoland focal point centralizes North American support.
NOVEMBER 21, 2019 – Quality Craft, an innovative building products company focused on storage, outdoor living, and flooring products, is proud to announce the opening of its U.S. Support Center in Romeoville, IL on October 24.
“We continue our pursuit to offer world-class service to our customers by centralizing our U.S. Support Center,” said Dennis Hale, President of Quality Craft. “The new facility will allow Quality Craft to significantly improve operational efficiencies while becoming the global hub for our product development and marketing efforts.”
Among its many uses, the new building will also act as Quality Craft’s primary U.S. Fulfillment Center, where all domestic shipments, eCommerce and consumer service activities will take place in addition to containing the company’s primary product Showroom.
Hale expressed his personal excitement over the opportunity the new facility will provide for its Montezuma, Blue Sky and Admira brands, and future opportunities: “As we continue to strategically grow our brand portfolio, the location positions us perfectly to support the ever-changing North American consumer goods marketplace.”
At an official ribbon-cutting ceremony held on Thursday, October 24, members of the Quality Craft team were joined by John Noak, Mayor of Romeoville, the Romeoville High School Marching Spartan Drumline and members of the Romeoville community.
The facility will be led by Jolene Infante, General Manager of U.S. Support Center, Quality Craft.
Members of the media looking to learn more about Quality Craft or to set up an interview about the brand or its new U.S. support center, please contact Kristen Jenkins at firstname.lastname@example.org.
Dennis Hale, President of Quality Craft (center, grey jacket), John Noak, Mayor of Romeoville (to the left of Hale), John Lee (Chairman of Collins Co.) and members of the Quality Craft team take the lead cutting the ribbon on Quality Craft’s new U.S. Support Center.